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Foundations of Information Security-Based on ISO27001 and ISO27002 (english version) (299 SEK)
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Implementing Information Security based on ISO 27001/ISO 27002, A Management Guide (english version) (225 SEK)
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A Dictionary of IT Service Management terms (ITIL V3) (140 SEK)
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A Dictionary of Service Management Terms (140 SEK)
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A Managers Guide to Service Management (590 SEK)
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ABC of ICT - An Introduction to the Attitude,Behavior and Culture of ICT (440 SEK)
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ABC of ICT - CARD DECK (english version) (109 SEK)
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ABC of ICT - CARD DECK (Svensk version!) (109 SEK)
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An Introductory Overview of ITIL V3 (PDF-version) (0 SEK)
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An Introductory Overview of ITIL, även som .pdf (0 SEK)
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Application Management (810 SEK)
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Application Management Pocket Guide (140 SEK)
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Application Management, CD (2125 SEK)
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ASL - a framework for Application Management (360 SEK)
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Boken om SLA (440 SEK)
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Bokpaket itSMF Publikationer (1460 SEK)
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Business Perspective: The IS View on Delivering Services to the Business (810 SEK)
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Business Perspective: The IS View on Delivering Services to the Business, CD - ROM (2125 SEK)
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Business Perspective: The IS View on Delivering Services to the Business, Pocket Guide (140 SEK)
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Capacity Management, A Practioner Guide (390 SEK)
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Change: How to adapt and transform the business (150 SEK)
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Cloud Computing for Business (450 SEK)
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Continual Service Improvement (CSI) - ebook PDF : Single User (1190 SEK)
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Creating and Driving Service Excellence - An Executive's Guide to IT Service Management (350 SEK)
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Defining IT Success through the Service Catalog (440 SEK)
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Foundation of IT Service Management, based on ITIL, CD - ROM (440 SEK)
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Foundations of IT Service Management Based on ITIL® V3 (English vers.) (440 SEK)
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Foundations of IT Service Management, based on ITIL (440 SEK)
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Framework for IT Management (440 SEK)
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Frameworks for IT Management, a pcoket guide (140 SEK)
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Greening Service Management (450 SEK)
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Handbok i ITIL V3 Foundation (165 SEK)
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ICT Infrastructure Management (810 SEK)
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ICT Infrastructure Management, CD (2125 SEK)
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ICT Infrastructure Management, Pocket Guide (140 SEK)
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Implementing ISO/IEC 20000 Certification - The Roadmap. (english version) (440 SEK)
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Implementing IT Governance (400 SEK)
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Implementing IT Governance, A Pocket Guide (190 SEK)
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Implementing METRICS for IT Service Management (990 SEK)
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Implementing Service and Support Management Processes: A Practical Guide (590 SEK)
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Implementing Strategic Sourcing (390 SEK)
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Improving Project Performance (250 SEK)
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Information Security Management with ITIL V3 (390 SEK)
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Informationsteknik - Ledningssystem för tjänster - Del 1: Krav (ISO/IEC 20000-1:2005, IDT) (895 SEK)
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Informationsteknik - Ledningssystem för tjänster - Del 2: Vägledning (ISO/IEC 20000-2:2005, IDT) (1095 SEK)
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Introduction to ITIL (440 SEK)
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Introduction to ITIL, CD - ROM (440 SEK)
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ISO / IEC 20000 An Introduction (490 SEK)
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ISO 20000 Ledningssystem för informationsteknik - standardpaket (1890 SEK)
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ISO/IEC 20000 a pocket guide (140 SEK)
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IT Governance - a pocket guide, Based on COBIT (190 SEK)
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IT Security Management, pocket guide (140 SEK)
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IT Service CMM - a pocket guide (134 SEK)
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IT Service Management Based on ITIL® V3 - A Pocket Guide (English vers.) (140 SEK)
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IT Service Management from Hell based on Not ITIL (ITIL V3. English version) (140 SEK)
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IT Service Management Global Best Practices Volume 1 (2008) (690 SEK)
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ITIL 2011 Edition Continual Service Improvement (ITIL V.3) (890 SEK)
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ITIL 2011 Edition Service Design (890 SEK)
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ITIL 2011 Edition Service Operation (890 SEK)
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ITIL 2011 Edition Service Strategy (890 SEK)
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ITIL 2011 Edition Service Transition (890 SEK)
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ITIL Lifecycle Suite: 2011 Edition (3200 SEK)
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ITIL V3 Capability Operational Support & Analysis Handbook (OSA) (140 SEK)
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ITIL V3 Capability Planning, Protection and Optimization ITIL V3 Intermediate Capability (PPO) Handbook (140 SEK)
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ITIL V3 Capability Release, Control & Validation Handbook (RCV) (140 SEK)
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ITIL V3 Capability Service Offerings and Agreements (SOA) Handbook (140 SEK)
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ITIL V3 Guide to Software Asset Management (550 SEK)
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ITIL V3 Planning To Implement Service Management (870 SEK)
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ITIL V3 Small-scale Implementation (450 SEK)
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ITIL® Lifecycle Approach Based on ITIL® V3 Suite – 5 Management Guides (english version) (690 SEK)
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ITIL® V3 Foundation Exam: The Study Guide (english version) (220 SEK)
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itSMF Pocket Guide (English) (140 SEK)
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itSMF Pocket Guide (svensk) (150 SEK)
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Key Element Guide Continual Service Improvement (ITIL V3) (180 SEK)
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Key Element Guide Service Design (ITIL V3) (180 SEK)
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Key Element Guide Service Operation (ITIL V3) (180 SEK)
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Key Element Guide Service Strategy (ITIL V3) (180 SEK)
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Key Element Guide Service Transition (ITIL V3) (180 SEK)
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Key Element Guide Suite (ITIL V3) (440 SEK)
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Management of Risk: Guidance for Practitioners (490 SEK)
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METRICS for IT Service Management (440 SEK)
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Microsoft Operations Framework - a pocket guide (140 SEK)
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Not the IT Infrastructure Library Made Worse (140 SEK)
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Passing Your ITIL Foundation Exam Book (English version) (350 SEK)
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Planning to Implement Service Management (810 SEK)
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Planning to Implement Service Management, CD (2125 SEK)
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Planning to Implement Service Management, pocket guide (140 SEK)
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PRINCE2™ Edition 2009 – A Pocket Guide (english version) (160 SEK)
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Project Management Based on PRINCE2™ 2009 Edition (english version) (290 SEK)
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Project Management, an introduction (Prince 2) (360 SEK)
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Security Management (590 SEK)
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Security Management, CD - ROM (990 SEK)
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Service Agreement (290 SEK)
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Service Delivery (810 SEK)
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Service Delivery, CD (2125 SEK)
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Service Design (SD) - ebook PDF : Single User (1190 SEK)
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Service Level Management - a Practioner´s Guide (240 SEK)
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Service Operation (SO) - ebook PDF : Single User (1190 SEK)
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Service Strategy (SS) - ebook PDF : Single User (1190 SEK)
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Service Support (810 SEK)
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Service Support, CD (2125 SEK)
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Service Transition (ST) - ebook PDF : Single User (1190 SEK)
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Six Sigma for IT Management (390 SEK)
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Six Sigma for IT Management - A Pocket Guide (English version) (140 SEK)
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The IT Strategy Management Process (450 SEK)
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The ITIL V3 Foundation Handbook (160 SEK)
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The ITIL® Lifecycle Publication Suite - ebook PDF : Single User (4100 SEK)
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The Managers bridge certificate in IT Service Management (290 SEK)
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The Official Introduction to the ITIL Service Lifecycle (420 SEK)
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The Official Introduction to the ITIL Service Lifecycle - ebook PDF : Single User (420 SEK)
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The Service Catalog (390 SEK)
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